WE HAVE THE ANSWERS
Frequently Asked
Questions
NO ONE LIKES TO BE LEFT IN THE DARK
Beatie Events have fielded some fantastic and some typical queries regarding our Wedding Planning, Wedding Prop Hire and of course our Events Balloons services; we have compiled some of the more common ones below
Do we need a deposit?
Yes, we require a 10% non-refundable deposit to secure the booking. The further 90% is payable 4 weeks before the event date, failure to pay within this time will breach the contract and will be treated as an end of contact.
How do I book props?
Simply browse our prop hire page, check availability, add to the basket and check out. A confirmation email will be sent to you within 24hrs of purchase.
How long can I hire the props for?
The props are priced on a 3-day hire period. Should you wish for longer, please contact us directly to discuss alternate arrangements.
I can only gain access to my venue the morning of the wedding, can you help set up?
Yes, we can definitely help. Beatie Events can have all your decorations and prop in our van ready to be delivered and set up the morning of your wedding. Once set up, we can send images to yourself to give you piece of mind that all is in place.
I only need to hire 1 or 2 props; Is there a minimum spend?
There is no minimum spend on prop hire for pickup in Poppleton. Should you wish for delivery, there is a minimum spend of £300.
What if I damage a prop?
Should a prop become damaged, you will be liable for 100% of the prop cost.
What if my wedding or event gets postpone for unforeseeable circumstances?
We will always try and be accommodating for you and where possible move the date of your prop hire or service with Beatie Events to the new date free of charge where possible.
Which locations do you cover?
For Prop hire only, pick up is in Poppleton, York or delivery can be arranged for an additional fee.
For Styling or Full Planning services, we can travel anywhere in the UK and Europe.
